Arby's

Reviews about Arby's

• 1 / 5

  By Dave Schlick
  The regular employees and managers are some of the very best and nicest in Helena. In fact they are unbeliveably polite... Ive been going in there for several years once or twice a week.. Then there was today, the red headed manager that I had not seen before was getting unhappy , when i questioned him about the price.. I couldn't figure out why the price was more than usual.. He insisted it was right, then I figured out he did not give me the senior discount.. I asked for it and gave him a twenty and he gave me the change for no discount, acting like nothing was out of place..( rather than saying im sorry we dont give senior discounts any more or other excuse a profesional would do and ask if i still wanted it.. But charged me regular price like i was an idiot and wouldnt figure it out.... I said did he give me the discount and he said he did not, and started getting rudish.. I said please give me my discount,( im totally grey and 68 years old).. He refused like he couldnt care if i came in there or not, and I asked for my money back and he was not physically, but Im the boss here rude, and pushed the money back at me.. It was unbeliveable becouse for years this was a very polite and pleasant place to come... I could not believe someone as self centered as this could be a manager.. Ive owned three buisiness' in my life and learned the hard way that poor customer service is a good way to loose alot of customers.... I still cant belive i was treated that way.... The other emplyees do not deserve a poor review, just the red headed manager young man working thusday early afternoon feburary 23, 2017. If he treats his employees this way which would be typical for this type of boss, they will start getting empoyee turnover, shortages on the line, slower poorer service and fewer customers as the buisiness goes downhill...
  December 15, 2016
• 3 / 5

  By Michelle Lapinski
  Wrap was good, fries were old/too well done. There were only 2 others people in the restaurant, but only 1 table was clean. As We sat down, I noticed chicken and fries under our table. Grease marks were on the walls, and Windows were filthy. The guys were too busy talking in the back, could have been a LOT cleaner. It is February, and I saw the first 2 house flies of the year buzzing around our table. Really???
  July 27, 2016